Talk to a real person.
Ask on WhatsApp, by email or on a free call. A person at Sumly reads your question and answers it.
Four ways to reach us.
Pick whichever suits your question.
WhatsApp
Send a message from your phone or your computer. We answer in the same chat.Opens WhatsApp with a first message written for youEmail
For a longer question, or one that needs a document or a screenshot attached.support@sumly.cyA free call
Talk it through by video. Tell us what the call is about, then pick a time that suits you.30 minutes, freeYour own bookkeeper
On Premium, a Sumly certified bookkeeper keeps your books and submits every return, year-end accounts included. Ask them about your own figures.Premium, €190 a month
Or find the answer yourself.
For how to do something in Sumly, watch a short video. For a Cyprus tax rule, read an article.
Good places to start.
- Set up your account and companyYour login, your company and the four setup steps.
- Company details, address and VAT statusFill in the four Settings tabs before your first transaction.
- Create and send a sales invoiceRaise it on the Sales page, check the PDF, then email it to the customer.
- Record a supplier invoiceTurn a bill in your Inbox into a posted purchase.
- Do I need an accountant?What the law asks of a Cyprus company, and what software can take over.
- Switching accountantsThe records to ask for, and the opening balances to check.
The company behind Sumly.
Need our registered details for a contract or an invoice? Here they are.
- Legal name
- Sumly Ltd
- Company number
- HE498829
- Registered in
- Cyprus
- Founded
- 2025
- support@sumly.cy
- Message us
Support, answered.
Can't find yours? Ask us on WhatsApp or by email.
To your company's Inbox in Sumly. Every company has its own email address, shown at the top of the Inbox, so you can forward invoices straight to it. You can also drag files onto the Inbox page, or scan a receipt with the Sumly app for iPhone and Android.
Click your company name at the top right and choose Billing. Press "Switch to" on the plan you want. Before you confirm, the dialog shows what's due today, with the time you've already paid for credited back.
Invite them, rather than sharing your own login. Click your company name, choose Members, then Invite member. Type their name and email and set the role to Accountant. They get an email with a link to join, and the invite expires after 7 days.
On the Billing page, click Manage on your current plan. That opens the Stripe billing portal, where Cancel plan sits in the row that lists your plan. Before you press it, write to us at support@sumly.cy and tell us what isn't working. We may be able to fix it.
Yes. Send the details to support@sumly.cy and we'll look into it.